Customer Support

We’re here to help with your Manforce dashboards.

Email Support

Reach us by email and we’ll get back to you within 48 hours.

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  • Mon–Fri, 9:00–18:00 (MYT)
  • Authorized users only

We currently offer support by email only. Real-time chat and call support are not available at this time.

Frequently Asked Questions

How do I interpret the AI predictions?

Prediction scores estimate worker satisfaction and renewal intent based on historical patterns and survey inputs. Hover or click a score in the dashboard to see the contributing factors and confidence ranges.

What should I do if the dashboard isn’t loading?

Try a hard refresh (Ctrl/Cmd + Shift + R). If it persists, clear cache/cookies and confirm your access permissions. Include the dashboard URL and a screenshot when you email us.

How often is the data updated?

Operational metrics update continuously; survey results sync after validation. AI predictions refresh nightly at 00:00 (MYT).

How accurate are the AI predictions?

The AI model is trained on validated data and historical patterns. Accuracy may vary, but it continuously improves as more data is collected.

Can I suggest improvements to the dashboards?

Absolutely! We welcome your feedback. You can email us directly at

Can I filter the results or dashboard by a certain worker, company or indicator groups?

Yes. Use the filter panel at the top of the dashboard to narrow down insights by worker, company, company attributes!